Healthcare is facing accelerated staffing challenges, particularly evident in the demand for medical assistants (MAs). The need for MAs is projected to grow by over 20% this decade due to their unique ability to optimize the efficiency of provider practices. However, this heightened demand is met with a dwindling pool of qualified candidates, leading to wage inflation. MAs play a vital role as integral members of patient-focused care teams. A shortage of MAs can adversely affect all stakeholders in care delivery, from patients and physicians to clinical staff and the enterprise, highlighting the critical importance of addressing this challenge.

At INFOMEDEX, we are committed to empowering provider organizations to excel in their essential mission of patient care. Our Virtual Medical Assistant Solution is crafted to assist enterprises in addressing the shortage of MAs and to optimize time and resources. This solution encompasses a comprehensive and expanding array of tools to aid in essential care team activities.